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Shipping and delivery
Orders ship from Spain or from Ecuador depending on the delivery country. You choose the country in the basket before paying, and the shipping price is worked out there.
| Zone | Countries | Shipping | Time |
|---|---|---|---|
| Spain | Mainland and Balearic Islands | €5.95 | 2 to 4 working days |
| European Union | Portugal, France, Italy, Germany, the Netherlands, Belgium, Luxembourg, Ireland and Austria | €12 | 4 to 8 working days |
| Ecuador | Domestic shipping from Quito | €5 | 2 to 5 working days |
| South America | Colombia, Argentina, Brazil and Chile | €20 | 5 to 12 working days |
Free shipping from €50 in Spain and the European Union. Orders to South America may incur import duties on delivery, payable by the recipient.
Returns
If an order arrives damaged or anything goes wrong, write to hola@sumakterra.com with your order number and we will sort it out.